Your privacy is important to us. This Privacy Policy explains how Vitell collects, uses, discloses, and protects your personal information.
Last updated: 24 May 2025
- 1
Information We Collect
We collect personal information that you provide to us, such as your name, email address, phone number, and billing information. We also collect health and safety data from our wearable devices and app usage data to provide and improve our services.
- 2
How We Use Your Information
We use your information to provide and maintain our services, process payments, communicate with you, monitor device data, and improve our products. We may also use it to send you important updates about your account and our services.
- 3
How We Share Your Information
We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our services, subject to strict confidentiality obligations. We may also disclose information if required by law.
- 4
Data Security
We implement industry-standard security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. Your data is encrypted in transit and at rest.
- 5
Your Choices
You can update your account information, manage notification preferences, or request deletion of your data at any time by contacting us. You may also opt out of marketing communications.
- 6
Data Storage and Transfers
Your information is stored securely in Australia. In some cases, we may use trusted cloud providers that store data in other countries, subject to appropriate safeguards.
- 7
Children's Privacy
Vitell is not directed to children under the age of 15. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it.
- 8
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the 'Last updated' date on this page.
- 9
Contact Us
If you have any questions about these Terms of Service, please contact us.