These Terms of Service govern your use of the Vitell website, mobile applications, and services, collectively, the “Service”.
Last updated: 24 May 2025
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Acceptance of Terms
By accessing or using Vitell's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our services.
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Description of Service
Vitell provides a smart health and safety monitoring solution that includes wearable devices, a mobile application, and a web dashboard. Our services are designed to help families stay connected and informed about the wellbeing of their loved ones.
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User Accounts
To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account. You agree to provide accurate and complete information.
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Acceptable Use
You agree to use Vitell's services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the services.
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Subscription and Payment
Some features require an active subscription. By subscribing, you agree to our pricing, billing, and renewal terms as presented during checkout. Payments are non-refundable except as required by law.
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Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, disclose, and protect your information.
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Limitation of Liability
Vitell is not a medical device and does not provide medical advice. Our services are not intended to diagnose, treat, cure, or prevent any disease. To the fullest extent permitted by law, Vitell is not liable for any indirect, incidental, or consequential damages arising from your use of our services.
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Changes to Terms
We may update these Terms of Service from time to time. We will notify you of any material changes by updating the 'Last updated' date. Continued use of our services after changes means you accept the updated terms.
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Governing Law
These Terms of Service are governed by the laws of Australia. Any disputes will be resolved in the courts of New South Wales, Australia.
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Contact Us
If you have any questions about these Terms of Service, please contact us.